Our Company

NZ Bus currently has a fleet of over 1,000 buses. We employ approximately 1,900 people and move over 50 million New Zealanders every year.

In Auckland, we are the principle bus company, with Metrolink, North Star, GO WEST and Waka Pacific buses serving the region’s public transport needs with over 650 buses covering more than 200 routes and carry over 35 million customers each year. In Wellington, GO Wellington has a fleet of 223 buses, including Wellington’s iconic trolley buses and are we are the preferred mode of transport for over 14 million customers each year.

Valley Flyer has a fleet of 110 buses, including the Airport Flyer service. Each year around 5 million people use these services.

Key Milestones

October 2011

New Zealand win the Rugby World Cup and NZ Bus carry over 120 000 Rugby fans to and from Eden Park and Westpac Stadium. NZ BUS worked in partnership with Auckland Transport and the Greater Wellington Regional Council to deliver safe and reliable bus transport for RWC events. 170 drivers received special RWC Customer Care training to provide outstanding service to visitors and fans traveling to the games, and to all customers during the tournament. The team was recognised for their RWC customer service by Transport Minster Stephen Joyce and RWC Minister Murray McCully.

We launch a new state-of-the-art depot in Onehunga - Over 200 operators and support staff move into The Onehunga Base in Neilson Street.  The new facility boasts parking for over 100 buses, a body shop, fully equipped workshop, a gym, drivers room, training room and state-of –the-art offices and meeting facilities.

September 2011 –The Worlds Here to Play. NZ Bus is awarded a contract to transport Rugby fans to and from Eden Park in Auckland and Westpac Stadium in Wellington.

August 2011 NZ Bus was awarded the contract by Auckland Transport to operate the new LINK services in Auckland. 34 new ADL buses were deployed on this service, which has made getting around Auckland City much easier and simpler, and just in time for Rugby World Cup.

June 2011 – LINK and Metrolink customers do the “HOP”. On the 6th June, more than 500 buses serving the Auckland isthmus take to the streets with the new ticketing system installed.

May 2011 – On the 8th of May HOP, Auckland Transport’s new integrated ticketing system is launched on North Star buses. Similar to a Snapper card in Wellington, North Star customers were the first to use the new tag on/tag off integrated ticketing system in Auckland. HOP customers can save up to 10% on cash fares. Two weeks later Go West and Waka Pacific go live with HOP.

January 2011 NZ Bus announced a $50 million investment in new fleet, the single largest investment in the history of the company.

After an intensive search, NZ Bus chose UK based Alexander Dennis as its preferred supplier of a fleet of 118 new Enviro200 buses. These buses are of the highest quality, reliable, safe and with a Euro 5+ emissions standard, are environmentally friendly. As a proudly New Zealand owned company, we will always endeavor to pursue the best solution for our customers and stakeholders’ and to ensure that the economic benefits of this deal flowed through the New Zealand economy , Kiwi Bus Builders were awarded the contract to assemble the buses at their high tech facility in Tauranga.

The flow on effect is not only in the plant, premises and jobs required for the assembly, but also in the fact that 25-30% of all the bus components are locally sourced with a projected four-year revenue opportunity for New Zealand suppliers of $38 million. 102 direct new jobs were also created at Kiwi Bus Builders to fulfill the NZ Bus order- this is in excess of a $4m new injection of wages into the Tauranga economy.

June 2010 – NZ Bus join forces with ARTA and launches a new high frequency bus service, branded b-line. The service runs a minimum of every 15 minutes from 7am to 7pm each weekday on Dominion and Mt Eden Roads.

b.line represents a significant step forward for our customers who told us that one of the biggest barriers to catching a bus in Auckland is the complexity of the public transport system. b.line simplifies the experience by providing clearly identifiable buses, bus stops, shelters and timetables.

February 2010 – Metrolink provides 62 more trips a day on Dominion Road, making this one of the highest frequency bus services in Auckland.

September 2009 – The last of the new fleet of trolley buses hit the streets of Wellington. The new trolley buses, built by New Zealand-based bus and coach manufacturer DesignLine, replaced an ageing Wellington fleet, which first entered service in 1981. Costing more than half a million dollars each, the buses not only provide environmental benefits but are a significant step up in increased passenger comfort, and reliability.

June 2009 – Valley and Airport Flyer go live with Snapper. After the success of Snapper on GO Wellington services (over 60 000 passengers using Snapper), the Snapper ticketing system was introduced on all Valley and Airport Flyer services.

June 2008 - Snapper introduced on all GO Wellington services. Through our partnership with Snapper, we enabled thousands our GO Wellington customer to pay for their bus travel using a Snapper card. The first tag on/tag off bus ticketing system made boarding a bus a whole lot faster than paying with cash. Snapper has been making bus travel in Wellington a breeze since 2008, making thousands of people’s daily travel quicker and easier.

In January 2008, NZ Bus purchased NorthBus in Whangarei, and in June that year we were awarded the tender to provide the urban bus service. Ten new purpose built buses, meeting Euro 4 emission standards, took to the street of Whangarei on 1 July 2008 under the new name of CityLink.

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