Our Visions and Values

Our vision is to be the way people in our communities choose to travel and to be recognised as the Australasian leader in passenger transport.

We recognise that in order for public transport to become the preferred mode of urban transport, it must deliver a reliable and efficient service, and a quality and fit-for-purpose product.

The success of our business rests on our ability to serve our customers and partners. Our approach to all of our business activities is encapsulated in our company values, which are:

  • Reliability
  • Respect
  • Fit for purpose

NZ Bus has instigated a number of changes designed to make its services more reliable, convenient, frequent and comfortable. Making a huge commitment of both people and resources.

We have invested heavily in new and better buses, on-going driver training, maintenance and management systems along with a much closer alignment with the communities we serve.

Our reputation and success is built on our people, a team and culture that is passionate about our business and what we do.

Our people are encouraged to:
Take ownership
Figure out how it can be done, not why it can't

Be committed to building on our success, by getting stuck in and making a difference.

As we combine our exceptional people and product to deliver excellence in public transport solutions, we are proud to be a cornerstone of the communities we serve and of the role we fill as New Zealand’s largest public transport operator.

We strive to be world class in everything we do and accept the challenge of our role to connect people and places.

reliability poster respect poster
fit for purpose